Welcome to CreativeMerchandise by Flying Bulldogs, Inc. Please do not hesitate to contact us with any questions or concerns that you may have. We have outlined a few of our more frequent questions below. If you don't see an answer to your question, you can either email us at CreativeMerchandise@FlyingBulldogs.com or give us a call at 336.544.0431.
FAQ'S
Do you have a physical store?
No, we are an internet based business with a large warehouse and offices. If you are in the Greensboro, NC area, you are more than welcome to pick up your merchandise, but we are unable to allow non-employees into our warehouse.
Do you have a catalog?
Since our inventory changes constantly, we do not offer a printed catalog at this time. All of our merchandise can be found on our web site with a picture, price and description. If you are looking for something that you don't see on our web site, please feel free to contact us.
Are multiple yards of fabric cut in one piece?
We make every effort to cut multiple yard orders in one piece. If one continuous piece of fabric is unavailable, we will contact you prior to shipping to make sure it will work for your project.
Do you offer swatches or samples of fabric?
We do not have a swatching program currently in place. If you send a self addressed stamped envelope we would by happy to send a “snip” of the fabric you are interested in. Please be aware that all fabric is subject to prior sale and cannot be reserved while you wait for your sample to arrive.
Can I place a special order?
Unfortunately, we are unable to place special orders.
Do you have items in your warehouse that are not on your web site?
All of our merchandise can be found on our web site with a picture, price and description. If you are looking for something that you don't see on our web site, please feel free to contact us.
I don't know what kind of hinge I need. Can you help?
We are happy to help you out if we can. If you are replacing hinges you can send us a photo of your existing hinge to creativemerchandise@flyingbulldogs.com. Please include any numbers and/or letters on the hinge and base plate. We can also be reached by email or by phone (336) 544.0432 Monday through Friday 9:00-5:00 est.
Do you charge sales tax?
We collect and pay sales tax in North Carolina as required by law. If sales tax is applicable to your order it will be calculated and shown during check-out.
When do
you charge my credit card?
Your card will be
preauthorized at the time of order to confirm the availability of
funds. At the time of shipment, charges will be finalized, and the
money will be drafted from your account.